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14275 SW 142 Avenue
Miami, FL 33186
Telephone: 305-378-0130
Toll Free: 1-800-273-4603

FRONT DESK & ACCESS CONTROL

Protecting Your Community

Front Desk / Access Control Associates are an integral part of the management team. They offer front line management representation 24 hours a day and their duties include:

  • Attending resident needs
  • Meeting, greeting and announcing all visitors
  • Monitoring surveillance cameras
  • Preparing shift logs
  • Completing incident reports
  • Completing information reports
  • Receiving, logging and notifying residents of packages
  • Identifying contractors and vendors and controlling their access to the property

Consequently, our management team has the most interaction with both residents and visitors. Qualified associates are trained on-site in order to ensure that they are attuned to the needs of their assigned property.

Our staff understands that they are the first and most immediate experience our clients will encounter. They are trained to conduct themselves, in the service of residents and visitors, with a positive outlook and by the principles that are expected from every employee.

Supervisors visit communities unannounced during all shifts to check on the performance of each employee. Each visit is documented in order to maintain a smoothly run operation.

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